Returns Policy

Should you for any reason be unhappy with the product you have received please contact us within 30 days of purchase, no refunds or returns requested after this point will be accepted. Due to the nature of live recorded products the quality may vary from one product to another and a degree of varying quality is to be expected. Should you be unhappy with the quality of any product you have purchased please contact us and include; Your name, email address and the name of the product that you are unhappy with. In some cases we will ask you to return this to us if it’s a physical product, once we have confirmed that the quality of the product is unsatisfactory we will arrange a refund, replacement if possible or exchange at your preference.  

About Ground Level
  • © 2019 Ground Level Ministry Team Ltd
  • Ground Level Network is a trading style of Ground Level Ministry Team Ltd.
  • Registered Address: 24 Newland, Lincoln LN1 1XG
  • Company Number: 02425628
  • Registered Charity Number: 1001599
  • Website by WebWorks Design
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