All UK orders are shipped using a Royal Mail 2nd Class service and are usually dispatched the working day after we receive your order. We use this service to keep our shipping prices as low as possible. If you require a faster service please contact us as this can be arranged for a surcharge. For international orders these will be shipped using an economy service, the time it takes for your order to arrive will vary from country to country so please contact us if you require any more information.
Please ensure the delivery information you supply is correct and includes a postcode, and that it matches the delivery address selected on your PayPal account. Ground Level will not resend an order should the wrong address be entered or if multiple addresses are supplied and the order is sent to what the customer would deem the wrong address.
All orders are subject to availability at the date of order and if we expect a significant delay in processing your order we will notify you.